Contact Customer Service:

Mailing Address:

Springlines Handcrafted Jewelry
24 Spring Bars Road, 2-B
Falmouth, MA 02540

Owner/Designer: Lin Hughes

Email: info@springlinesjewelry.com

SPRINGLINES HANDCRAFTED JEWELRY POLICIES

PAYMENT METHODS:

We currently accept money orders or personal checks. We will ship out the item as soon as the check clears (typically 5-7 business days). At our Jewelry Shows, credit cards are accepted: Mastercard, Visa, AMEX and Discover.

SALES TAX
At the current time, residents of Massachusetts have to pay a sales tax of 6.25%.

AVAILABILITY
There is usually only one of each item on our pages available.  If you are interested in purchasing more than one of a particular item, please e-mail me at info@springlinesjewelry.com.  If I have the same beads, I can always make another one.  If there are details regarding a particular design that is not in the description or noted in the item picture, please feel free to e-mail me for any specifics.

ONE-OF-A-KIND
Slight imperfections and irregularities can be noted in some gemstones and handcrafted beads, which are one-of-a-kind items.  Please do not consider these defects in craftsmanship.

SHIPPING & HANDLING (Calculated before sales tax)

$7.00 – First Class Insured Shipment (First Class Insured)

Shipping is free if your order consists of only gift certificates.

The above rates apply to one parcel.  If you need to ship to two or more addresses, the above rates apply for each parcel.

GIFT CERTIFICATES
If your order consists only of gift certificates, shipping is free. If you would like us to mail it to the intended gift recipient, please indicate the Ship To address on the order form.

RETURNS POLICY
We take pride in our work.  Every effort is made to inspect our items for quality and durability.  However, if your item doesn’t fit, doesn’t match, breaks, or doesn’t meet your expectations, we will be happy to refund you 100% of the price of the item + sales tax within 30 days of receipt.   

REPAIRS
If you wish us to repair it, we will be glad to do that also—again, within 30 days of receipt.

Return Requirements:

• Items to be returned must include a copy of a confirmation e-mail from us with the packaged return.
• The return must be properly packaged and insured.  We cannot be held responsible for lost, damaged, or misdirected returns.
• At the time of our receipt of the returned item, if you paid by money order or by check and the check has cleared, we will issue you a credit by check.